1. Introduction

This Privacy Policy explains how the Nursery (“we”, “our”, or “us”) collects, uses, stores, and protects personal information when you use our website or services.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following information:

Information about parents/guardians

• Full name
• Phone number
• Email address
• Home address
• Emergency contact details

Information about children

• Full name
• Date of birth
• Medical information
• Allergies or dietary requirements
• Developmental or special educational needs

Website usage information

• IP address
• Browser type
• Device information
• Cookies and analytics data

3. How We Use Your Information

We use personal information to:

• provide childcare and educational services;
• communicate with parents and guardians;
• maintain attendance and medical records;
• ensure child safety and wellbeing;
• process payments and invoices;
• improve our website and services;
• comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data based on:

• parental consent;
• performance of a contract;
• compliance with legal obligations;
• legitimate interests related to operating the Nursery safely and effectively.

5. Sharing Your Information

We do not sell personal data.

We may share information with:

• healthcare professionals in emergencies;
• regulatory authorities where legally required;
• service providers who support our operations;
• safeguarding authorities where necessary for child protection.

All third parties are required to protect personal data securely and lawfully.

6. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

Personal information is stored securely and only accessible to authorised personnel.

7. Retention of Data

We retain personal information only for as long as necessary:

• to provide services;
• to comply with legal obligations;
• to resolve disputes;
• to maintain safeguarding and educational records.

8. Your Rights

Under UK data protection law, you have the right to:

• access your personal data;
• request correction of inaccurate information;
• request deletion of personal data where applicable;
• restrict or object to certain processing activities;
• withdraw consent where processing is based on consent;
• lodge a complaint with the UK Information Commissioner’s Office (ICO).

9. Cookies

Our website may use cookies and analytics tools to improve user experience and website performance.

You can manage cookie preferences through your browser settings.

10. Photography and Media

Photos and videos of children may occasionally be taken during Nursery activities for educational, promotional, or communication purposes.

Parents may opt out by notifying the Nursery in writing.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the contact details provided on our website.